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Frequently Asked Questions

About the Products

What type of products does The Bread Company make?

The Bread Company makes a range of baked goods which are all good for you. This means all our products are natural with no added adulterants, flavors or chemicals. They are filled with healthy ingredients like nuts, seeds and whole grains.

 Does The Bread Company make any gluten free product?

Yes, we do. Please find a list of all gluten free products (here).

 Does The Bread Company make any vegan product?

Yes, we do. Please find a list of all vegan products (here).

 Does The Bread Company make any sugar free product?

Yes, we do. Please find a list of all sugar free products (here).

 What type of sweeteners do you use?

We stay away from refined sugar as much as possible. Our products are made with raw sugar, honey, jaggery, stevia, dates or brown sugar.

 Do any of the prodcuts use refined flour (maida)?

No. All our products (except few breads) are free from refined flour.

 What is the typical shelf life of the products?

Our products have a shelf life of 6-12 months.

 Ordering our products

Can I buy the product through other channels?

Yes, you can also buy our products offline in leading stores like Foodhall, Nature's Basket, Needs or Le Marche. Additionally, you can buy our products online on Amazon, Flipkart, Milkbasket, Bigbasket and Daily Ninja.

 I have some issues in placing my order. What can I do?

Whats App us on +91 9599155562 or write to us on customercare@thebreadcompanyindia.com and we will guide you through the check-out process.

 How long will I receive my order in?

Your order should reach you in 6-7 days.

 There is a problem in the order I have received. What can I do?

Please write to us on customercare@thebreadcompanyindia.com and we will sort it out super quick.

 Returns and Refunds

What is the Returns policy?

The Bread Compnay follows a transparent, no questions asked returns policy for all full-price products bought from the online store. You can return unused products you have ordered within 15 business days of the date of receipt. Return shipment fees will have to be borne by the customer.

 What is the Refunds policy

Refunds are processed in a maximum of 15 days. A refund cheque will be deposited in your bank account in case of Cash on Delivery orders. The cheque will be made in favour of the "Billing Name" you used when placing the order. For prepaid orders through Net Banking, Debit Card or Credit Card, the amount will be transferred back into the account/card.