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Terms And Conditions

This document is an electronic record in terms of Information Technology Act, 2000 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.

This document is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries guidelines) Rules, 2011 that require publishing the rules and regulations, privacy policy and Terms of Use for access or usage of in website.

The domain name (hereinafter referred to as "Website") is owned by Sweebon India Pvt Ltd a company incorporated under the Companies Act, 1956 with its registered office at Wazirpur, New Delhi, 110052

In using the service of Sweebon  India Pvt. Ltd. you are deemed to have accepted the terms and conditions listed below- All products/services and information displayed on the website constitute an "invitation to offer". Your order for purchase constitutes your "offer" which shall be subject to the terms and conditions as listed below. Sweebon India reserves the right to accept or reject your offer. If you have supplied us with your valid email address, we will notify you by email as soon as possible to confirm receipt of your order and email you again to confirm details and therefore process the order. Our acceptance of your order will take place upon dispatch of the product(s) ordered. No act or omission of Sweebon prior to the actual dispatch of the product(s) ordered will constitute acceptance of your offer.

Eligibility for Membership

Use of the Site is available only to persons who can form legally binding contracts under applicable law. Persons who are "incompetent to contract" within the meaning of the Indian Contract Act, 1872 including un-discharged insolvents etc. are not eligible to use the Site. If you are a minor i.e. under the age of 18 years but at least 13 years of age, you may use this Site only under the supervision of a parent or legal guardian who agrees to be bound by these Terms of Use. If your age is below that of 18 years your parents or legal guardians can transact on behalf of you if they are registered users. You are prohibited from purchasing any material which is for adult consumption, the sale or purchase of which to/by minors are strictly prohibited. reserves the right to terminate your membership and refuse to provide you with access to the Site if discovers that you are under the age of 18 years. The Site is not available to persons whose membership has been suspended or terminated by for any reason whatsoever. If you are registering as a business entity, you represent that you have the authority to bind the entity to this User Agreement. Except where additional terms and conditions are provided which are product specific, these terms and conditions supersede all previous representations, understandings, or agreements and shall prevail notwithstanding any variance with any other terms of any order submitted. By using the services of you agree to be bound by the terms and conditions.

Account and Registration Obligations.

"Your Information" is defined as any information you provide to us in the registration, buying or listing process, in the feedback area or through any email feature. We will protect Your Information in accordance with our Privacy Policy. If you use the Site, you are responsible for maintaining the confidentiality of Your Account and Password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under Your Account or Password. shall not be liable to any person for any loss or damage which may arise as a result of any failure by you to protect your password or account. If you know or suspect that someone else knows your password, you should notify us by contacting us immediately through the address provided below. If has reason to believe that there is likely to be a breach of security or misuse of the Site, we may require you to change your password or we may suspend your account without any liability to

You also agree to: Provide true, accurate, current and complete information about yourself in 's registration form (such information being the "Registration Data") Maintain and promptly update the Registration Data to keep it true, accurate, current and complete. If you provide any information that is untrue, inaccurate, incomplete, or not current or if has reasonable grounds to suspect that such information is untrue, inaccurate, and not current or not in accordance with the User Agreement, has the right to indefinitely suspend or terminate your membership and refuse to provide you with access to the Site.

Cancellation by
Please note that there may be certain orders that we are unable to accept and must cancel. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. Some situations that may result in your order being canceled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department. We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is cancelled or if additional information is required to accept your order. If your order is cancelled after your credit card has been charged, the said amount will be reversed back in your Card Account.

Offers, Discounts, Codes & Programmes
You agree, understand and confirm that no two offers can be used simultaneously on Also, when the prices are reduced by way of a sale, no offer, code or programme will be applicable. In other words, offers, discounts, codes and programmes are individually applicable only on MRP.

Credit Card Details
You agree, understand and confirm that the credit card details provided by you for availing of services on will be correct and accurate and you shall not use the credit card which is not lawfully owned by you, i.e. in a credit card transaction, you must use your own credit card. You further agree and undertake to provide the correct and valid credit card details when making payment Your credit card information never reaches, we just get pass, hold or fail message from our payment gateways. The said information will not be utilized and shared by our payment gateways or with any of the third parties unless required for fraud verifications or by law, regulation or court order. will not be liable for any credit card fraud. The liability for use of a card fraudulently will be on you and the onus to 'prove otherwise' shall be exclusively on you.

Fraudulent /Declined Transactions
We as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time.

Privacy Policy OR “Sweebon India Pvt. Ltd” respects the privacy of its users and is committed to protecting it in all respects. This Privacy Policy has been adopted vis-à-vis the use, collection and disclosure of personal information.

 Among the information you need to provide is 1)Your name 2)Email address 3)Mobile number 4)Gender 5)Age 6)Address with city and pin code. (All required information is Service Dependent). The information as supplied by the users enables us to improve our site and provide you a more user-friendly experience.

Our web servers automatically collect limited information about your computer's connection to the Internet, including your IP address when you visit out site. (The IP address is a number that lets the computers attached to the internet know where to send the data such as the web pages you view.) The IP however doesn't identify you personally. We use this information to deliver our web pages to you on request, to tailor our sites to the interests of our users, to measure traffic within our site and to know the geographic locations from where our visitors come.

The information collected is for us to understand our audience and confirm the value of advertising on our website. It is usually in the form of aggregated statistics on traffic to various pages within our site.

All the information gathered on our websites is securely stored within the database controlled by us. The database is stored on servers that are secured by a firewall, and access to these servers is password protected and is strictly limited. However, as effective as our security measures are, no security system is impenetrable. We can't guarantee the security of our database, nor can we guarantee you that the information you supply will not be intercepted while being transmitted to us over the internet. Any information you include in a posting to the discussion areas is available to anyone with Internet access.

We reserve the right to modify, update and alter the privacy policy at any time. Our use of any information we gather will always be consistent with the policy under which the information was collected, regardless of what the new policy may be. The material changes if any will be notified time and again and you are requested to visit the privacy policy section to know about the changes.

We will notify you that the information is being collected along with the purpose of its collection. We will not reveal your personal identity in connection with the disclosure of such interest to any third party and will treat your personal information as strictly private and confidential. The information will be used by us strictly for our core business. However, we reserve our right to disclose the information about the users including personal information when legally called upon to do so at the request of the Government and the authorities conducting an investigation or to protect against misuse of unauthorized use of our websites.

While you can still browse some sections of the Website without providing personal information, some sections of the Website require you to register with us in order to access them (such as placing an order, etc.).  Any personal information is only collected after obtaining prior consent from you. Where possible we indicate which fields are required and which fields are optional. You always have the option to not provide information by choosing not to use a particular service or feature on the Website. 

However, where you provide consent, we will require the following personally identifiable information about you when you register on our Website and at the time of placing an order:

  • Name

  • Email address

  • Phone number

  • Address

This information may also be used by us to send you offers based on your previous orders or activity on the Website.

If you transact with us, we will require you to provide additional information, such as a billing address,  credit/debit card details or any other payment instrument details. We do not store any financial or payments related information. 

Where consent is provided to use your personal information, you also have the option to withdraw your consent at any time by sending a consent withdrawal request to our Grievance Officer (refer details in section below). However, we may need to retain or process your information to the extent such processing is required to comply with applicable laws, but we will let you know if that is the case


We provide all users with the opportunity to opt-out of receiving non-essential (promotional, marketing-related) communications from us on behalf of our partners, and from us in general, after setting up an account and do not keep your data for longer than is necessary unless we are required to do so under applicable law. You can also review the information provided and make any  changes/amendments as needed.

If you want to remove/amend your contact information from all lists and newsletters, please write to

To the extent provided by applicable laws and regulations, you may (i) withdraw any consent you previously provided to us for certain processing activities or (ii) correct or update your personal information provided to us by contacting our Grievance Office.

If you have any complaints, the Grievance Officer will address them in a timebound manner and subject to you providing requisite details, within one month from the date of raising the complaint.

Grievance Redressal Mechanism 

In case of any complaints, you can reach out to our Grievance Officer Vipin Gandotra , Operations Head, at or call at +91 9599155562.

The Grievance Officer, upon receiving your complaint, will send an acknowledgement along with a ticket number within 48 hours and resolve the issue in a timebound manner within a period of one month. 

You can also write to us at Questions about the Terms of Service should be sent to us at



Equal Opportunity Policy

“The Right of Persons with Disabilities Act 2016”

This policy applies to all Sweebon India Pvt. Ltd. (“Company”) employees (“employees”) and operations. Sweebon India Pvt. Ltd. aims to create employment opportunities such that all employees achieve their full potential.

I. Policy


It is the policy of Sweebon India Pvt. Ltd. to provide equal employment opportunities, without any discrimination on the grounds of age, color, disability, marital status, nationality, race, religion, sex, sexual orientation. The Company strives to maintain a work environment that is free from any harassment based on above considerations. This Equal Opportunities Policy is subject to applicable regulations, qualifications and merit of the individual.


This Equal Employment Opportunity Policy is consistently applied throughout the period of employment of the individual right from the recruitment process till superannuation.

II. Equal Opportunity for Persons with Disabilities

In accordance with the provisions of the Rights of Persons with Disabilities Act, 2016 and Rules, it is Company’s Policy to ensure that the work environment is free from any discrimination against persons with disabilities. Further, the Company will take all actions to ensure that a conducive environment is provided to persons with disabilities to perform their role and excel in the same. The Company will build systems and processes to ensure:

  • That appropriate facilities and amenities are provided to persons with disabilities to enable them to effectively discharge their duties in the
  • That provision is made for an accessible environment and of availability of assistive devices as
  • That the HR Department will ensure a Liaison officer is designated to oversee the provision of required facilities/amenities including the process of recruitment for persons with Such Liaison Officer shall be part of the Human Resources team reporting to the Executive Director Human Resources of the Company.
  • That a Grievance Redressal mechanism for addressing the matters related to the employment of persons with disabilities is
  • That the Business Integrity Committee will ensure if any grievance does arise and is brought up to the Committee concerning selection of person(s) with disability for any position, training, promotion, transfer posting, leave & preference in accommodation allocation is dealt with in a fair and equitable manner free from any discrimination.
  • That no opportunity is denied to persons with disabilities, merely on ground of

Individuals with disabilities who apply or employees who believe themselves to be covered by the Rights of Persons with Disabilities Act, 2016, should contact the Human Resources Representative in any given location. Any information obtained is voluntary, will be kept confidential, and will be used in accordance with applicable laws. Refusal to provide information will not subject an employee or applicant to any adverse treatment. Employees and applicants will be protected from coercion, intimidation, interference, discrimination or retaliation for filing a complaint or assisting  in an investigation under the Act.

III.  Responsibility
  • Every member of management is responsible giving effect to this
  • Each Company location is responsible for obtaining and utilizing up‐to‐date information regarding applicable state and local laws and
  • The Human Resources Managers have the functional responsibility of assuring compliance with Company policy; developing, coordinating and implementing all programs; and reporting findings and
  • Any employee who violates this Policy, or in any manner discriminates with any person with disability, or renders any harassment to such person shall be dealt with under the Code of Business Principles of the
  • The Executive Director, Human Resources is accountable to the CEO to oversee and promote this
IV. Communication of Policy
  • This Policy will be available to all employees via the Sweebon India Pvt. Ltd. sites and normal communication vehicles within the business.
  • Suitable material will be included in Company publications, management conferences, and supervisory training
  • All recruitment literature and employment advertising will indicate that the Company is an Equal Opportunity